Common questions, answered here.

The all-in-one tool for bachata teachers. Run classes, schedules, check-in, memberships, private lessons and payments in one place, and follow each student's progress over time: every student has a history of the moves they've tried, the ones they marked as confusing, and the classes and private lessons they've attended. Students keep the moves they learn as short video loops, build combos, react to each move, and practice with the musicality box and habit fixer.

Teachers, studio owners, and dancers practicing on their own. Teachers and studios who want to spend their time teaching instead of chasing payments and messages; dancers who want to remember what they learned on Tuesday by Saturday, with or without a studio. A solo teacher with one weekly class and a studio with a team both fit.

It's built around how bachata is taught: moves, combos, musicality, partner roles. None of the tools care what music is playing, so salsa, kizomba and zouk teachers use the same features. The name says where we started.

Studio software manages bookings and stops there. Group chats lose the video by next week. BachataGrow keeps the class itself: every move as a loop the student can slow down and replay, reactions so the teacher sees who's lost, and payments and check-in attached to the same class instead of a second app. It also keeps every student's history: the moves they tried, the ones that confused them, every class and private lesson they attended. From anywhere in the world, you can open a student and see their progress and growth at any time.

BachataGrow works in any phone browser and can be added to your home screen from the account menu. Native iOS and Android apps are being built on the same product.

English, Spanish, Japanese, Polish, Italian, French and Korean. Switch from the language menu in the header.

The students enrolled in that class, and anyone you deliberately share a move list with. Your public studio page shows only what you switch on. Videos are never used to train AI models and never shown to other studios.

Yes, a free one. They join from your public page or a class link, sign in with Google or Apple, and land straight in your class. It takes under a minute and keeps their moves, credit and check-ins in one place.

Yes. The demo opens a full example studio you can click through without creating an account.

Nothing, for a studio of up to 50 students: when a student pays you online we split the sale and you keep 95%, and cash is never split. Pro is $79 a month, or $790 a year, for a room of up to 200 students at 0% on every sale. Studio Pro is $249 a month, or $2,490 a year, with no limit on students or teachers. Students never pay a fee on any plan.

A student counts when they came to class, practiced a move in the app, paid you online or booked a private lesson in the last 90 days, not everyone who ever joined. Quiet members cost nothing. If you're over your plan's room for more than 30 days, new video uploads and class emails pause until you move up a plan. Your students keep watching, checking in and paying throughout; nothing is ever taken away from them.

Two. Within 60 days of your first payment, one click refunds every invoice, for any reason. And the growth guarantee: upload your classes and send one bring-them-back email in your first 90 days, and if your student count hasn't grown, your plan is free until it does, for up to six months, or you take the refund instead. Nothing is removed when you leave a plan.

Into your own Stripe account, then to your bank on Stripe's normal payout schedule. Your studio's name is on the student's statement. BachataGrow never holds your money; our share is taken out of each online sale automatically.

Only to take card payments online. Connecting takes about five minutes from your Payments page. Without it, everything else works: classes, schedule, check-in, memberships, credit paid in cash, and your own payment link.

Yes, for free. Online checkout needs Stripe, which covers 40+ countries across the Americas, Europe and Asia-Pacific. Everywhere else you run the studio with pay at the door and your own payment link, and we take nothing.

Never. Not at checkout, not at the door. The price you set is the price they pay.

A prepaid balance in your currency that students spend on anything you sell, at the price of the day. You sell it as bundles, for example pay $120 and get $150, or add it when someone hands you cash. Credit is good only at your studio, and you decide whether it expires and how unused credit is refunded.

One click from your Payments page. Refund to the student's card or as studio credit. The money comes from your balance and our share of that sale comes back with it. Stripe keeps its processing fee, which is why most studios offer credit for late cancellations. If you cancel a class, everyone who paid is refunded automatically.

The dispute lands on your Stripe account, because you are the seller. You'll have the records that win most disputes: when they booked, the policy they accepted at checkout, their check-ins, and their activity on the class videos. Offering one-click refunds up front is the best way to avoid disputes in the first place.

Anytime. Upgrading is instant and prorated. If you leave a paid plan you go back to Free at the end of the period you paid for and keep everything you built. A failed payment never removes access to your studio.

No contract, no card to start. Connect Stripe only when you're ready to sell online, and add Pro only if the numbers say it pays.

Yes. Combo lists, favorite moves, loops, the musicality box and the habit fixer are free for every dancer, with no card and no trial clock.

No. Credit is issued by the studio you bought it from and is good only there. Your balance at each studio shows on your billing page.

Class cancellations follow the studio's policy shown when you paid: refund to your card inside the window, studio credit after it. Memberships can be cancelled anytime from your billing page and you keep access to the end of the paid period.